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Nilda Rivera-Carrero is a seasoned professional with extensive experience in healthcare support and dental hygiene. Currently serving as a Senior Epic Support Analyst at Southwest Community Health Center Inc. since July 2022, Nilda has successfully completed a full Epic integration, provided support to clinical staff, managed work queues, and trained personnel on EHR workflows. Prior to this role, Nilda worked as a Registered Dental Hygienist at Soundental and Southwest Community Health Center Inc. from 2006 to 2022. Nilda holds a Master of Science in Applied Nutrition from Northeastern University and a Bachelor's degree in Dental Hygiene from the University of New Haven.