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Susan Palmer is currently serving as a Learner Inclusion Officer at South Thames College since August 2021. Previous experience includes various roles such as a Learning Support Assistant and Work Experience Administrator at South Thames Colleges Group and South Thames College, respectively. Additionally, Susan held the position of Office Manager at Lifeways Group and Quality Controller at The Training & Recruitment Partnership Ltd, focusing on quality assurance systems. Earlier roles involved working as a Learning & Recruitment Officer at Grenfell Housing Association Limited and a Youth Development Advisor Senior Administrator at Business Education London South Charity, where support was provided to young individuals entering employment or training. Education includes GCSE in Maths from Greenshaw High School.