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Dai Hackett is an experienced Salesforce Administrator currently employed at South Jersey Industries since August 2022, with a proven track record in Salesforce administration across several organizations including UC Innovation, Drexel University, and Penn Medicine. At Penn Medicine, Dai provided comprehensive support and administration for Salesforce users, managed complex workflows, and trained users. Previous experience includes roles as a Data/Web/Marketing Analyst in the retail, pharmaceutical, and healthcare industries, where Dai demonstrated skills in data management, project coordination, and report generation. Dai holds an MBA in Computer/Information Technology Administration from Western Governors University, a Master Certificate in Marketing from the University of Phoenix Online, and a B.S. in Information Technology from the University of Phoenix.