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Jessica Custer is an experienced professional with a diverse background in quality assurance, benefits consulting, and project management. Currently serving as a Pricing Specialist at SourceAmerica since October 2022, Jessica previously held the role of Quality Liaison Supervisor at Dovenmuehle Mortgage, Inc. from March 2018 to October 2022, where responsibilities included ensuring a standardized customer experience. Prior positions also include Quality Assurance Specialist at ACCO Brands, Benefit Advisor and Medicare Expert at Aon Hewitt, and various roles at Akoo International, Inc. and as a Writing Intern at Northern Illinois University. Jessica holds a Bachelor's degree in English Language and Literature from Northern Illinois University, obtained in 2006.