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Veronica Maxam has extensive experience in various leadership roles spanning from 2009 to the present. Veronica started their career as a Human Capital Consultant at Deloitte from 2009 to 2013. Veronica then moved on to The Maxwell Group, where they served as the Change Management Leader and Owner, leading change management activities for a large-scale Workday implementation. Following this, they joined Symphony Talent as the Director of Strategic Customer Care & Experience, managing customer support operations and driving value for customers. Veronica later worked at Alation as a Customer Success Leader, building and leading a Customer Success team. At Salesforce, Veronica served as part of the Enterprise Customer Success team, assisting enterprise customers in transforming their work processes. In their most recent role at Soul Machines, they held positions as Director of Client Accounts, Senior Director of Customer Success, and Vice President of Customer Experience. Currently, Veronica is a Member at Chief, a private network for senior women leaders, where they strengthen their leadership journey and fosters cross-industry idea exchange. Additionally, they have experience as the Director of Customer Success at Whatfix, leading successful change management initiatives with in-application learning experiences.

Veronica Maxam pursued their education at Northwestern University, where they studied Learning and Organizational Change as well as Psychology. The specific details regarding the start and end years of their education are not provided. Additionally, Veronica obtained a certification in Preventing Workplace Harassment from Emtrain in April 2015.