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Laura Rowlands has a work experience spanning over two companies. Laura started their career at Enterprise Rent-A-Car in 2002, where they worked as an Assistant Manager until 2005. Laura then joined SOS Global Express in 2005 and held various roles within the company. Laura started as a Customer Service Manager and later transitioned to the position of Client Operations Manager. As of July 2021, Laura Rowlands became the Senior Director of Operations and Customer Experience at SOS Global Express.

Laura Rowlands obtained their high school diploma from Stryker High School in the years 1994 to 1998. Following this, they pursued higher education at Manchester University, where they earned their Bachelor of Science degree in Small Business Management from 1998 to 2002.