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Shaireen Cassamali is a skilled professional in sales operations and customer success, currently serving as a Renewal Sales Operations Specialist at Sophos since December 2023. Prior experience includes roles at HEADCHECK HEALTH, where responsibilities ranged from Renewal Specialist to Junior Customer Success Representative from May 2019 to December 2023. Shaireen also worked at Tapestry Retirement Communities as both a Student Kinesiologist, focusing on promoting active lifestyles among older adults, and as a Restaurant Server. Earlier experience includes working as a Barista at Starbucks from June 2014 to September 2016. Shaireen holds a Bachelor of Kinesiology from The University of British Columbia, earned between 2014 and 2019.