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Viviane M Martinelli Gonçalves has extensive experience in customer success, sales, and business development, currently serving as a Customer Success and Sales and Business Development Manager at SOPHiA GENETICS since January 2020. This role involves leading the Data Oriented Medicine growth, aligning sales processes with customer needs, and developing tailored strategies for accounts. Prior experience includes serving as Commercial Manager and Scientific Advisor at Loccus Biotecnologia, where responsibilities included managing distributor relations and providing technical training. Viviane also had a scientific internship at Adolfo Lutz Institute, focusing on Chagas' disease research. Educational qualifications include a postgraduate degree in Marketing and Digital Media from FGV, a short course in Commercial Management from Centro Universitário Senac, a master's degree in Microbiology and Immunology from Unifesp, and a graduate degree in Biological Sciences from Universidade Presbiteriana Mackenzie.