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Mohamed Eid currently serves as the Digital Operations Manager at Sony Music Entertainment since September 2019, where responsibilities include mastering Sony's content supply chain systems, managing YouTube channels for the Middle East, and optimizing local artist presence across various digital platforms. Previously, Mohamed worked as a Digital Media Specialist at QANAWAT - FZ, L.L.C, focusing on YouTube channel optimization and content management. Early in the career, roles included IT Support Engineer positions at Raya Contact Center and another firm, managing IT systems, network performance, and providing customer support. Mohamed holds a Bachelor's degree in Computer Science and Information Technology from the Faculty of Computer Science and Information Technology, completed in 2015.