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Vien Truong has over two decades of experience in quality assurance and engineering, currently serving as Senior Manager of Performance and Reliability Engineering at PlayStation since April 2008, alongside a managerial role in Software Quality Assurance at Sony Network Entertainment. Previous positions include Lead QA Engineer at PlayStation, Senior QA Engineer at Sony Online Entertainment, and QA Engineer roles at Accredited Home Lenders, Document Sciences, and Network Associates/McAfee. Vien Truong holds a Bachelor of Science degree in Computer Engineering from Oregon State University, completed in 1999.