Robert Goren is a seasoned professional in customer success management, currently serving as Senior Manager of Customer Success at Sonos, Inc. since August 2022, where involvement includes launching the Sonos Pro SaaS offering and defining customer acquisition strategies. Previously, Robert held roles at NextRoll, including Senior Manager for Customer Success, where leadership of direct reports and positive revenue retention were notable achievements. Additionally, experience at Google involved managing a substantial team of outsourced account managers and implementing strategies for performance improvement and customer satisfaction. Robert holds a BA in International Relations from Michigan State University.
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