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Morgan Crail, LISW-S, has a diverse work experience that spans over several years. Starting in 2009, Morgan worked as an ABA Tutor for the Medina City School District before transitioning to roles at Youngstown State University, where they served as a Tour Guide and Tele-Counselor. In 2013, Morgan worked as a Substitute Teacher at Lewis Little Folks-NASA Glenn Research Center. They then gained experience as a Social Work Intern at Crossroads Hospice in 2015. In 2016, Morgan joined OhioGuidestone as an Early Childhood Mental Health Therapist Intern, and later became a Therapist V in 2017. From 2020 to 2022, Morgan worked as a Mental Health Therapist at BetterHelp.com. Most recently, in 2022, Morgan joined SonderMind as a Mental Health Therapist.

Morgan Crail, LISW-S has a Master's Degree in Social Work from The University of Akron. Prior to that, they obtained a Bachelor of Arts (BA) in Child and Family Development from the same institution. They are also a Licensed Independent Social Worker, accredited by the Ohio Counselor, Social Worker, & Marriage and Family Therapist Board. In addition, they have a certification in Parent and Family Education, although the institution and specific date of obtaining this certification are unknown.