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Arturo Palau is a Technical Support Engineer at Sonar since May 2023, following an extensive career at Nokia from July 2015 to May 2023, where Arturo served as a Senior Product Support Specialist and led technical support for significant clients. Previously, Arturo held the role of Technical Support Engineer, specializing in the Eden-NET SON Tool and training both customers and internal teams. Earlier experience includes positions as a Technical Support Engineer at Eden Rock Communications, a Business Analyst at Accenture, and a Software Engineer at Aricent. Arturo began the career as a Junior Tester at Dextra Technologies. Arturo holds a degree in Electronics and Communications from Tecnológico de Monterrey, obtained in 2006.