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Christian Bell currently serves as a Level 2 Help Desk Agent at SolvIT, Inc. since September 2022, focusing on troubleshooting devices and guiding less experienced agents in resolving complex technical issues. Prior experience includes a role as a Help Desk Agent at Free2Move, where responsibilities involved resolving end-user issues related to EV charging stations and enhancing communication processes. Christian also worked as a Level 1 Help Desk Agent at Goldfish Swim School Franchising, LLC, and held positions as a Deck Supervisor and Swim Instructor/Lifeguard. Christian is pursuing a Bachelor of Science in Information Technology with a concentration in Cybersecurity at Walsh College and has previously earned an Associate's degree in Cybersecurity from Macomb Community College.