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Alex G. is a seasoned professional with extensive experience in customer service and office management across various industries. Currently serving as the Device Tracking Intake Warranty Enrollment Supervisor at Solugenix since July 2022, Alex G. manages call queues, oversees complaint processing, and ensures adherence to departmental KPIs and SLAs. Prior roles include Studio/Office Manager at BASI Pilates, where exceptional client relationships and daily operations oversight were paramount, and Office Manager at Central Autobody, focusing on office operations and customer experiences. Alex G. also has experience in sales management, having worked as Assistant Sales Manager/Wholesale Representative at T2 Tea, and Assistant Operations Manager at Lovers. Alex G. began the professional journey as an Administrative Assistant/Telephone Sales Representative at Starcrest Products of California, Inc. An Associate's degree in Religion/Religious Studies was obtained from Fullerton College.