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Carlos Alberto Pena Guardo is an experienced logistics and customer service professional with a robust background in various roles within the industry. Currently serving as the Customer Experience Coordinator at Solmax since July 2018, Carlos previously held positions including Logistics & Ocean Booking Coordinator at Arrival Air & Sea Transport, Ocean Imports Coordinator at Delmar International Inc, and General Manager at CAMIONES Y REMOLQUES LTDA. With expertise in overseeing ocean imports, managing logistics operations, and enhancing customer experiences, Carlos has demonstrated a strong ability to improve processes, save costs, and lead teams. Carlos holds an AEC in Transportation and Logistics from Collège LaSalle, a postgraduate degree in Business Management from Universidad del Norte, and a degree in Industrial Engineering from the same institution.