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Kathryn Louisa (Isa) Marmolejo is a seasoned professional in customer success and user experience design, currently serving as the Head of Customer Success at Solgaard Design Inc. Previously, Kathryn held the position of Customer Success Manager and gained valuable experience as a User Experience Researcher at Bellatrix Group. Additional expertise includes roles as a UX Web Developer at Radical Empathy, UX Designer at WildHeart Foundation, and User Interface and Experience Designer at Hart to Harts, showcasing a strong background in enhancing user engagement and satisfaction across various organizations.