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The Customer Communication and Relations team at ³§´Ç±ôé²¹ is dedicated to fostering positive interactions between the company and the community it serves. This team manages external communications, ensures efficient omnichannel customer support, and provides real-time information to travelers while promoting ³§´Ç±ôé²¹'s services through digital platforms. Their goal is to enhance customer satisfaction and engagement across the diverse transit network in the Mulhouse agglomeration.