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Rommel Lucero is an experienced sales and account management professional with a solid background in technical support. Since April 2019, Rommel has been serving as a Senior Account Manager at SolarWinds, where expertise in client relations and sales strategy is demonstrated. Prior to this role, Rommel held the position of Sales Manager at ServiceSource from January 2016 to April 2019. Rommel's career began in technical support, with positions at Xerox as an Information Technology Help Desk representative from March 2014 to October 2015, and at Sutherland Global Service Limited and TeleTech as a Technical Support Specialist from July 2011 to July 2011.