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Jeton Idrizaj is a seasoned Systems Infrastructure Engineer with extensive experience in telehealth and virtual healthcare solutions, currently serving at Solaborate and hellocare.ai since October 2017. The hellocare™ platform, under Jeton Idrizaj's engineering expertise, enhances communication between healthcare providers and patients through innovative solutions such as Virtual Patient Observation, Telehealth, and Remote Patient Monitoring. Previously, Jeton Idrizaj held key positions in information security management, serving as Information Security and Operation Manager at Kosovo Electricity Distribution Company - KEDS from May 2013 to September 2017 and as Information Security Officer at Kosovo Energy Corporation J.S.C from October 2007 to May 2013.