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Michael Paling's work experience includes various roles at different companies. Michael started their career in 2009 as a Sales Development Advisor at AKW Medi-Care Ltd and worked there until 2011. In 2011, they joined Objective Group as a Partner in Business Development for a short period. From 2011 to 2023, they worked at SoftwareOne, where they held multiple roles including SAM Consultant, SPM Business Manager, and ITAM Solution Specialist. Most recently, they joined SoftwareOne in 2023 as the APAC Regional Growth Lead, where they support local and regional pipeline management, service innovation, and the introduction of new products/services into the local markets.

Michael Paling attended Thomas Alleynes from 1997 to 2002, but no specific degree or field of study is mentioned for this period. Then, from 2006 to 2009, they pursued a BSc degree in Business and Management at Aberystwyth University. In addition to their formal education, Michael also acquired several certifications including the ISEB Certificate in Software Asset Management from ITIL and MCP (Microsoft Certified Professional) certifications in Volume Licensing Specialist for Large Organizations, Designing, Assessing and Optimizing Software Asset Management, and Business Value Planning Services, all obtained from Microsoft. No information is given about the specific months or years in which these certifications were obtained.