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Mikhail Shamak's work experience includes serving as a Technical Account Manager at SOFTSWISS from February 2022, and later being promoted to Head of Technical Account Managers in April 2023. Prior to that, they worked as a Customer Support Representative at Wargaming from February 2018 to February 2022. Before joining Wargaming, they worked as an Electric Engineer at their personal company from November 2016 to May 2018.

Mikhail Shamak is currently attending Belarusian National Technical University, where they are pursuing a Bachelor's degree in Computer Networks and Telecommunications. Mikhail'seducation at the university began in 2020, and there is no information available about when it will end.