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Trivia Jenkins is a seasoned professional with extensive experience as a Senior Product Analyst at Softrams and a Senior Business Analyst at Data Computer Corporation of America (DCCA). Since April 2021, Trivia has collaborated with customers and stakeholders to gather and document requirements, develop Agile documentation, and oversee quality assurance activities. Previous roles at UnitedHealth Group, Maricom Systems/CSC, and Injured Worker's Insurance Fund involved performing analytical problem solving, facilitating JAD sessions, creating user stories, conducting QA testing, and ensuring effective communication among stakeholders. Trivia holds a Bachelor of Science in Information Science and Systems from Morgan State University and a Master of Arts in Organizational Management from the University of Phoenix.