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Pietro Sannino is a seasoned Technical Specialist with extensive experience in IT support and telecommunications. Currently employed at SoftJam SpA since June 2020, Pietro provides first and second-level help desk support, technical assistance for workstation configuration, and problem-solving for Microsoft products, as well as managing multimedia services for videoconferencing, particularly through Microsoft Teams. Previous roles include Technical Specialist at Conto Graph, where Pietro focused on multifunction printing systems, and Help Desk technician at ACS SERVICE, All Computer, and EDIN, with responsibilities spanning from network configuration to direct IT support in various environments. Peter holds a degree as a capotecnico perito elettronico per le telecomunicazioni from ITI A. Pacinotti, completed in 2000.