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Christian Rovida holds extensive experience in IT service management and customer support. Currently serving as Associate Service Manager at Lutech SoftJam, Christian leads a support team focusing on endpoint management and infrastructure maintenance within Microsoft Azure IaaS. Previous roles include System Administrator and SAP AM Operator at DGS S.p.A., where responsibilities encompassed domain management, email infrastructures, and technical support. Christian also has a background in customer care, logistics, and teaching computer courses, demonstrating versatility in both technical and client-facing roles. Education includes coursework in Psychological Sciences from the Università degli Studi di Genova and a specialization in Social Activities.