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Shannon Labadie is a seasoned Human Resources professional with extensive experience at Softchoice since May 2019, holding several titles including Human Resources Advisor and Talent Management Programs Specialist. In these roles, Shannon has been instrumental in implementing Performance Management, Talent Review & Succession, and Employee Engagement programs while serving as a Subject Matter Expert in SuccessFactors Performance Management & Development modules. Previous experience includes positions at Massage Addict as a Guest Service Administrator, where Shannon honed customer service and administrative skills, and at the City of Markham as an Inclusion Supervisor, overseeing client management and staff development. Shannon also served as an Administrative Assistant at Big Brothers Big Sisters, contributing to program development and volunteer recruitment. Educational background includes a degree in Human Resources Management and Services from Seneca Polytechnic and attendance at Queen's University from 2014 to 2018.