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Pavel Haimi is a seasoned professional in Business Technology Management, currently serving as a Business Executive and Executive Advisor at Sofigate since January 2011, where responsibilities include business strategy, marketing, sales operations, and growth across various IT domains. Previous roles include Senior Advisor leading Service Management initiatives, IT Manager at Destia Oy overseeing Application Management and IT Infrastructure Operations, and Development Manager at Tieliikelaitos, focusing on ITSM processes. Pavel also held leadership positions in ItSMF Finland as Vice-chairman and Board member. Educational qualifications include an Executive Leadership degree from Henley Business School and a Bachelor of Business Administration from Haaga University of Applied Sciences.