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Markus Nilsson's work experience is as follows:

1. Business Technology Manager at Sofigate (January 2022 - Present): Currently serving as the Business Technology Manager at Sofigate.

2. Business Technology Senior Analyst at Sofigate (June 2020 - January 2022): Held the position of Business Technology Senior Analyst at Sofigate.

3. Business Technology Analyst at Sofigate (September 2018 - June 2020): Started career at Sofigate as a Business Technology Analyst.

4. Co-Founder at Grabler (March 2017 - September 2018): Co-founded Grabler, a company focused on helping individuals collect, organize, and track documents and files with email integration.

5. Co-Founder at PackageMyLoan (January 2013 - September 2018): Co-founded PackageMyLoan, a venture that was active until September 2018.

Overall, Markus Nilsson has experience in various roles and co-founding startups with a focus on technology and efficiency.

Markus Nilsson's education history is as follows:

From 2010 to 2016, Markus Nilsson attended Stockholm University, where they obtained a teaching degree at an advanced level in the field of Civics.

In 2018, they attended the Academy, a part of Academic Work, where they studied IT Service Management.

Before that, from 2005 to 2008, Markus Nilsson studied at Nacka gymnasium, completing the Samhällsvetenskaplig program with a specialization in music production and audio technology.

Additionally, Markus Nilsson has obtained several certifications, including a Suite Certification - HR Enterprise from ServiceNow in December 2020, a Certified Implementation Specialist - Human Resources from ServiceNow in November 2020, and a Suite Certification - HR Professional from ServiceNow in November 2020. Markus also holds an ITIL Foundation certification from AXELOS Global Best Practice in December 2018. In the same year, they earned Micro-Certifications in Agent Intelligence and Virtual Agent from ServiceNow. Furthermore, they have a Certified IT Standard Professional (CISP) certification from ICT Standard Forum in September 2018 and is a Certified System Administrator for ServiceNow, which they obtained in September 2018 as well.