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Aman Arora is a seasoned professional with extensive experience in customer success and operations management across diverse industries. Currently serving as the Customer Success Lead for APAC at Sofar Ocean, Aman previously held the position of Director of Client Success at Nautilus Labs and led the Southeast Asia Customer Success team at Lynk Global. In this role, Aman successfully managed a team supporting 70 enterprise clients, achieving an impressive annual recurring revenue retention of 165%. Aman's career includes significant contributions at Terminal 1 as a Rotational Strategy Manager, where growth and process optimization were paramount, and insightful internships at notable organizations such as PVH Corp. and Fung Group. Aman holds an MBA from HKUST Business School and a Bachelor’s Degree in Marine Engineering from Birla Institute of Technology and Science, Pilani.