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Cerian Williams has extensive experience in customer service and support, currently serving as a Customer Service Representative at Connection since January 2021 and as a Customer Support Team Lead at SoClean Inc. since April 2018. Previously, Cerian worked at SDE, Inc. from March 2015 to April 2018 as a Customer Satisfaction Representative, managing various customer communications and data entry tasks. Cerian's career also includes positions at Cricket Media as Agency Service and at Armored Textiles as Shipping Manager and Accounts Receivable Clerk, where responsibilities encompassed scheduling shipments and processing customer invoices. Cerian holds a degree in Liberal Arts with a focus on Theatre from Colby-Sawyer College, attended from 1984 to 1987, and completed secondary education at Conant High School between 1980 and 1984.