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Michael Ball has a diverse work experience, primarily in technical writing and editing. Michael has worked as a freelance and contract writer since 2010, focusing on technical and general writing, with expertise in project management. Michael has also held various positions within the Society for Technical Communication (STC), including being a member and officer since 1991 and serving as the Past President of the Boston Chapter. Additionally, they have worked as a podcaster for Left Ahead, a blogger for Marry in Massachusetts, and a contract technical writer for Softricity, Northern Light, and Lavastorm Technologies. One of their notable roles was as a Senior Engineering Manager at Elron Software Inc., where they started as a senior technical writer and eventually became the documentation manager, supervising QA and development teams. Michael held this position from 1996 to 2004.

Michael Ball has studied at Lesley University and PHS, but no specific information regarding degree names or fields of study is provided.