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The Engineering and Technical Operations team at Soapbox Labs is responsible for developing and maintaining the innovative speech recognition software that powers the company's voice-enabled experiences for children. This team, led by the CTO and Chief Software Officer, focuses on optimizing the software's performance, ensuring robust technical operations, and advancing speech recognition technologies through research and collaboration. They work to enhance the accuracy and adaptability of the software across diverse accents and dialects, while prioritizing user privacy and security.