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Daniel Y. is a seasoned professional in customer support and account management, currently serving as a Commercial Account Executive at Snowflake since February 2024. Daniel has previously held roles such as Account Executive at Procore Technologies and Senior Business Development at Rev.com. With a strong foundation in customer experience, Daniel co-founded wrrk, transforming a customer support service into a business generating $40k MRR. Daniel has led customer experience teams at Sumo Group and Natural Stacks, significantly improving operational efficiency and customer satisfaction. A graduate of the University of Central Florida with a Bachelor of Business Administration in Economics, Daniel's career reflects a commitment to building and scaling effective customer support solutions.