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Heather Caylor-Heyob began their work experience as a Senior Graphic Designer & Creative Content Manager at FOX19 WXIX in 2001. Heather was responsible for creating graphics for various newscasts and designing graphic packages for special coverage of news events. In 2011, they joined Galerie Candy and Gifts as a Senior Licensed Graphic Designer, where they designed innovative and fun candy and gifts for consumers of all ages, with a focus on licensed products such as Minions, Despicable Me, and Secret Life of Pets franchises. Heather worked on these designs until May 2020. In 2018, Heather became the Creative Manager of Social Media and Branding Graphics for RnB recording artist Erin Stevenson at Erin Stevenson Music. Their role involved managing social media and creating branding graphics. Most recently, in June 2021, they joined Snow Commerce, Inc as a Senior Graphic & Product Designer, specializing in merchandise and apparel for entertainment and television.

Heather Caylor-Heyob obtained a Bachelor's degree in Graphic Design from the University of Cincinnati between 1995 and 2001. Heather also earned a Bachelor of Science in Graphic Design during the same period from the same institution.