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Ilona Kitsnak is an experienced sales professional currently serving as a Sales Manager at SnoopGame, where responsibilities include scheduling introduction calls with prospects, converting opportunities into clients, closing deals, and ensuring high client satisfaction and retention. Prior to this, Ilona held the position of Sales Development Representative, focusing on identifying client needs, building relationships, seeking new business opportunities, managing prospect pipelines, and analyzing performance metrics. Ilona's earlier experience includes a role as Business Development Manager at Softjourn, Inc. and as an English Teacher at Callan Method Organisation. Ilona holds a Master's degree in Language Interpretation and Translation from Ivano-Frankivsk National Technical University of Oil and Gas.