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Susan Hanzelka is a seasoned professional in library services and community engagement, currently serving as a Library Associate II at Sno-Isle Libraries since June 2011 and as the Founder and Fiddle for Fiddle Chix Band since 2021. At Sno-Isle Libraries, Susan Hanzelka provides comprehensive reference and information services, develops programming for various customer groups, and offers training in library skills and technical support. With a background that includes multiple roles such as PSA I and PSA I Substitute, Susan Hanzelka has a strong track record in customer service, technical problem-solving, and program development. Susan Hanzelka holds three Associate's Degrees in Library & Information Services, Business & Technology Management, and Graphic Design from Highline Community College and Edmonds College.