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Kim Contrera has a diverse background in customer service and account management, currently serving as Customer Happiness Manager at Snappy Gifts since August 2017, where also held the role of Sales Associate. Prior experience includes working as an Account Manager at Turner Sports from July 2016 to August 2017, an Assistant Media Buyer at Horizon Media from June 2015 to July 2016, and a Communications Intern at Madison Square Garden in the summer of 2014. Kim Contrera earned a Bachelor of Arts in Communication from Hofstra University, completing studies in 2015.