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Tianhao Ma has a diverse work experience spanning multiple roles and industries. In 2012, they worked as a Freelance Editor and News Editor for Ningbo Broadcasting Station. From 2016 to 2018, they held positions as a Media Advisor, Editorial Director, and Project Manager at Zhejiang Huamai Network Technology Co., Ltd., where they focused on international co-production, documentaries pitch, and TV series investment. They also organized various international film and television industry festivals. In 2017, Tianhao Ma worked as a Copywriter and Editor for foresee new media. They then became a Director and Consultant as a self-employed freelancer from 2019 to 2020. In 2020, Tianhao Ma joined SnapPay Inc. as a Marketing Specialist and later transitioned to the role of App Operations New Media & Marketing Specialist at Snaplii. Their work experience showcases a strong background in media, marketing, and project management.

Tianhao Ma's education history begins with their attendance at Zhonghai Middle School from 2007 to 2010, where they completed their junior high education with a focus on the humanities. They then went on to study at Hangzhou Normal University from 2010 to 2016, earning a bachelor's degree in Public Administration. Following that, from 2014 to 2016, Tianhao Ma pursued a Master of Business Administration (MBA) degree at the University of Massachusetts Dartmouth. Most recently, in 2018 and 2019, they attended Sheridan College to study advanced television and film, though no specific degree name is provided.