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Dana W. has a diverse work experience spanning over 20 years. They began their career at Verizon in 1997 and held various roles including Data Systems Administrator, Data Systems Specialist, Switch Translations Network Specialist, and Lead Fiber Optic Network Specialist. In 2010, they joined Frontier Communications as a Broadband Network Specialist, where they successfully troubleshooted and managed over 380 network elements. In 2012, Dana joined Innovative System Solutions Corporation as a Project Manager/Senior Business Analyst, leading 11 projects worth $8 million. Lastly, in 2016, Dana joined SNAP Inc as a Business Analyst.

Dana W. attended Baylor University from 1993 to 1997, where they pursued a BBA degree in Operations Management. In January 2015, they obtained a Project Management Professional (PMP) certification from the Project Management Institute.