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Francesco Ferrara is a seasoned professional in digital transformation and technology project management, currently serving as the Digital Transformation & Technology Project Manager at Snam since April 2022. With a robust background in unified communications, Francesco held the position of Senior Unified Communications Engineer at NTT Ltd. from March 2013 to April 2022, and prior to that, worked as a Technical Specialist & Consultant in Unified Communications at Elmec Informatica from December 2007 to February 2013. Francesco's extensive experience includes project delivery, pre-sales support, technical assessments, and project management. Earlier roles include providing 2nd level technical support for BT's outsourcing customers and IT support at Getronics, focusing on fault management and network diagnostics. Francesco's academic foundation includes a Licenza superiore in Computer Science from Liceo Scientifico G. Galilei and ongoing studies at Politecnico di Milano.