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Rafael Pereira is currently working as a CX Project Manager Team Lead at SMT since March 2023. With previous experience at Pipedrive as a Customer Success Team Manager and Customer Solutions Manager, Rafael has also worked at CallPage.io as a Marketing Specialist, sferastudios as an Independent Translator, AdvaCare Pharmaceuticals as an International Marketing Intern, and Datamed Ltda as an International Trade Intern. Rafael holds a Post Graduation degree in Marketing from ISEG - Lisbon School of Economics & Management and a Bachelor's degree in International Relations from Ibmec.