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Lucy Lehocka is a seasoned professional with diverse experience in customer success, language instruction, and management across multiple industries. Currently serving as a Customer Success Manager at Smooth Robotics ApS since February 2023, Lucy is responsible for establishing effective communication channels with partners, enhancing customer journeys, and implementing strategic improvements. Previous roles include a Language Instructor at Wings Language School, where personalized learning was emphasized, and a Documentation Manager at ML Translate, focusing on administrative support and document management. Additionally, Lucy has experience in kitchen management, academic tutoring, and student association activities, complemented by a Master of Science in Cultural Sociology and various degrees in marketing and anthropology from esteemed institutions.