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Brian Ocampo

Client Onboarding Specialist at Smooth Commerce

Brian Ocampo has a diverse work experience, starting with their current role as a Client Onboarding Specialist at Smooth Commerce since April 2022. In this position, they work closely with clients to ensure successful launches and coordinates with internal stakeholders for seamless onboarding. Additionally, they manage project timelines and provides regular updates to the executive team.

Prior to that, Brian worked as a Customer Fulfillment Associate at Toronto Market Co. from December 2021 to April 2022. Here, they were responsible for inventory management, order fulfillment, and customer interactions.

Before their time at Toronto Market Co., Brian served as a Photo Editor at foodora from February 2019 to May 2020. In this role, they managed a database of restaurant images and performed various editing tasks using Adobe Lightroom.

Brian also worked as a Freelance Handwriter at PostPigeon from March 2017 to April 2019, where they produced handwritten letters and cards for clients and ensured quality control of each message.

Prior to that, Brian was a Veterinarian Assistant at Annex Animal Hospital from August 2014 to January 2019. Here, they supported vet techs and veterinarians in various tasks such as restraining animals, setting up surgical rooms, and restocking exam rooms.

In addition, they served as a Freelance Project Assistant at Spaw Boutique & Doggie Daycare in September 2015. In this role, they assisted with administrative tasks, created promotional material, and supported upper management in event promotion.

Brian gained early industry experience as an Account Services Intern at Draftfcb in 2014 and at KBS in 2013. These internships provided him with exposure to account management, financial responsibilities, client meetings, data analysis, and project coordination.

Furthermore, Brian has experience in the public sector as a Deputy Returning Officer at Élections Canada in 2011. In this role, they assisted in voter registration and the ballot counting process.

Overall, Brian Ocampo's work experience showcases their ability to excel in customer service, project management, creative tasks, and administrative roles across various industries.

Brian Ocampo attended Centennial College from 2010 to 2013 with a focus on Advertising. Prior to that, from 2008 to 2009, they took Art & Design Foundation courses at George Brown College. No degree was indicated for either institution.

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