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Matt Taylor is an experienced IT professional with a strong background in technical support and education. Currently serving as a Help Desk Technician at Smith Senior Living since March 2019, Matt has previously worked as a Laptop Technician at Regency Technologies, where responsibilities included executing extensive computer maintenance and repair tasks. Additional experience includes roles as a Security Officer and Floating Para Professional, as well as substitute teaching, demonstrating versatility in both technical and educational environments. Matt holds a Master of Science in Education with a focus in Special Education and a Bachelor of Science in Computer Information Systems from Indiana University Northwest, complementing hands-on experience in PHP development and customer support roles.