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Jacob West is an accomplished Information Technology professional with extensive experience in software quality assurance, automation, and team leadership. Currently serving as an Information Technology Contractor at Smith Johnson Tech since January 2023, Jacob is focused on enhancing software quality and automation through test management and scripting. Prior to this, Jacob founded UNITE LLC, forging strategic partnerships and hiring key staff to drive growth. At Qualtrics, a tenure from 2016 to 2022 included rapid promotions from Software QA Engineer I to II, leading automation development, and implementing SaaS solutions for high-profile clients. Jacob holds a Bachelor of Applied Science in Technical Sales/Computer Science from Weber State University and an Associate of Science in Professional Sales from LDS Business College.