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Tyler Williams is an experienced Application Development Manager at Smile Doctors, specializing in Business Intelligence and Architecture since 2023. Previously, Tyler served as an IT Manager and IT Team Lead at Red Hat, focusing on business strategy, process engineering, and continuous improvement. Prior to that, Tyler was a Senior Business Systems Analyst at MetLife, overseeing enterprise system implementations and infrastructure capacity. Tyler also held the position of Associate Business Systems Analyst at MetLife, where the development of an application capacity analysis tool was a key achievement. Earlier roles included Data Management Strategy & Architecture Business Associate at Blue Cross and Blue Shield of North Carolina and Facilities Manager at East Carolina University. Tyler holds a Bachelor of Science in Business Administration with a concentration in Management Information Systems from East Carolina University.