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David C. has over 17 years of experience in the field of technical support and maintenance, currently serving as a Service Technician at Smile Business Products since October 2006. In this role, David possesses extensive knowledge of high-volume photocopiers and printers, specializing in brands such as Sharp, Lexmark, Kyocera, and HP. Responsibilities include maintaining and repairing digital multifunctional copiers, printers, and faxes, alongside strong skills in computer network maintenance and customer service. Prior to this, David worked as a Quality Control Technician at QUALEX INC from May 1994 to September 2005, where expertise in photographic processing and chemical mixing was gained, along with cross-training in maintenance and quality control. Educational achievements include a PC Support Specialist Program Certificate from Asher College and a Diploma in Electronic Communication Support Technology from the Institute of Technology Inc.