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Mandi Bretz has a comprehensive work experience in the dental industry. Mandi began their career at Heartland Dental in 2001, where they worked as a Registered Dental Hygienist and eventually became a Regional Hygiene Mentor. Mandi worked at Heartland Dental for a notable period of 18 years, until 2019. In 2019, they joined Smile Brands Inc., where they initially served as a Regional Hygiene Consultant. Mandi was later promoted to the role of Clinical Operations Support Specialist and currently holds the position of Director of Market Operations.

Mandi Bretz RDH BS earned their Associate's degree in Dental Hygiene/Hygienist from Parkland College in 2001. Mandi later pursued their Bachelor's degree in Organizational Leadership from Greenville University between 2019 and 2021. Currently, they are studying at Greenville University to obtain their Master of Business Administration (MBA) which is expected to be completed in 2023.