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Shane Ochsner currently serves as a Manage Service Delivery Expert at SMG - Service Management Group, where responsibilities have included roles such as Implementation Specialist, Client Administrator, and Support Specialist since January 2017. Prior to this position, Shane held the title of Operations Manager at PlugYourHoles from May 2015 to December 2016. Additionally, Shane was the Program Director at Elevate Rock School from August 2012 to May 2015.