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Dan Hernandez Ortiz is an experienced Salesforce Analyst currently working at SMBHD since March 2021, progressing from Salesforce Analyst I to Salesforce Analyst II. Prior to this role, Dan served as a UAT Lead Analyst at Blue Cross and Blue Shield of Illinois from May 2018 to May 2020, and held the position of Cyber Business Analyst at J.P. Morgan for several months in 2017. Dan's career began at Sears Holdings Corporation as a Backroom Associate from August 2015 to July 2017. Dan's educational background includes coursework at Year Up from 2017 to 2018 and a high school diploma in Graphic Design from J. Sterling Morton West High School, earned in 2014.